Sales Coordinator
Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations. Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all? What to Expect As a Sales Coordinator you will be responsible for preparing and providing quotes, follow up for the quotes with sales department, co-ordinate for installation, service and troubleshooting job, follow up with Sales/Service/Purchase Teams to help process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction and to help complete the sale. Essential Duties And Responsibilities - Responsible to preparing and providing quotes, acknowledge the purchase order. Ensure all documentation done with respect to completeness of order. - Prepare additional quote for the change in scope, supply of material etc. - Ensure all documents are received in completeness with customer acknowledgement. - Prepare quotations, requested by HOD, Managers and Sales Engineers. - Prepare MR for the required material for service Job. - Read and interpret RFQ from the customer. - Report and document the activities carried out in line with the documentation requirements of the company. - In addition, shall also support the activities of the other units whenever requested - Assist with typing, inputting data, and other secretarial or administrative duties - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. - Responsible to follow up with Supply Chain and insuring Materials are delivered - Gather all documentations for invoicing. - Keep records of customer interactions, process customer accounts and file documents - Contribute to team effort by accomplishing related results as needed - Support Sales team by completing orders and keeping customers informed of delays and delivery dates - Completes work with a limited degree of supervision - Applies knowledge of how the team integrates with other teams to achieve objectives - Provides solutions to atypical problems based on proven practices or procedures - Impacts the quality, timeliness and effectiveness of the team; recommends changes to improve efficiency - Explains job specific information Keys to Success - Experience in communicating with a variety of groups/customers at different knowledge levels; strong presentation skills - Possesses managerial skills such as organizing, coordinating, integrating, directing and controlling. - Excellent customer service and support oriented approaches to interaction are required - Highly organized with real attention to detail. - Proven leadership capabilities and experience. - Excellent English command both written and verbally; Strong communicator. (Arabic would be an advantage). - Professionalism and ability to exercise discretion with confidential information at all times is required. - Requires skilled in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area - Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Supervisory Responsibilities - Functions as an individual contributor - Provides informal guidance and support to team members Requirements And Preferred Skills - Degree, Diploma or High School or equivalent. - Two years, experience of indoor sales coordination or in administration role may be advantageous. - 2-4 years of experience - No degree requirements - Familiar with Oracle based sales systems and sales procedures and